Improve service response times
With machine learning, process customer requests faster and more efficiently.Text Classification
Predict the categories of new incoming service tickets. Based on historical service tickets that have been classified into different categories, you can predict the categories of new incoming service tickets.Solution Recommendation
Receive similar solution proposals by leveraging service tickets solved in the past. Based on historical resolved service tickets, you can receive similar solution proposals.
Taxes calculated during checkout
You can only subscribe to one edition.
This is a CPEA (Cloud Platform Enterprise Agreement) service.